Refunds Policy

Effective Date: 6 July 2025

At Mid Fin Co, we want you to love your gear. If something’s not right, here’s how refunds work:

1. Eligibility for Refunds

To be eligible for a refund, your item must:

Be returned within 30 days of the delivery date.
Be in new, unused condition.
Include all original packaging, tags, and accessories.

2. Non-Returnable Items

The following items cannot be returned or refunded:

Items marked as final sale.
Gift cards.
Used or damaged products not due to our error.

3. Requesting a Refund

To start a return and refund, contact us at info@midfinco.com with your order number and the reason for your return. We’ll provide you with return instructions and a Return Merchandise Authorization (RMA) number.

4. Refund Process

Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 7–10 business days.
Please note: Shipping costs are non-refundable unless the return is due to our error (e.g., you received the wrong or defective item).

5. Exchanges

If you’d like a different size or product, we recommend returning the original item for a refund and placing a new order for what you want. This helps you get your replacement faster!

6. Damaged or Incorrect Items

If you received a damaged or incorrect item, we’re so sorry! Please contact us at info@midfinco.com within 7 days of delivery with photos, and we’ll make it right.

7. Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping service or purchasing shipping insurance for returns.

8. Questions?

We’re always here to help. Email us anytime at info@midfinco.com, and we’ll do our best to sort things out quickly.